1. How can I get started with your platform?
Signing up is easy – just start your free trial today with no commitment required. We don’t even need a credit card to get started. Our team is happy to answer any other questions!
2. What services do you offer for restaurants?
We offer an all-in-one solution to help restaurants manage online ordering, tableside ordering, menu creation and updates, payment processing, and data analytics. Our services are designed to boost efficiency, revenue, and the customer experience.
3. How does your QR code ordering system work?
Customers simply scan a QR code at their table to access the menu and place orders directly from their phone. This allows for quick, contactless ordering and payment. The order is sent directly to the kitchen for faster service.
4. Do you offer solutions for restaurant chains?
Yes, our platform is perfect for multi-location restaurants. It allows centralized management of menus, branding, and analytics across all locations while still giving local managers autonomy.
5. Will your platform work for my specific brand?
Yes, our QR code menus and ordering systems are fully customizable with your brand colors, logos, and menu items. We make it easy to create a cohesive brand experience.
6. How does your system help cut costs for restaurants?
By streamlining ordering, payment, and operations, our platform reduces labor costs, order errors, and waste. Table turnover and revenue also increase thanks to faster service.
7. Is the system secure?
Yes, we utilize secure payment gateways, SSL encryption, and offer features like password protection. Customer data is kept safe.
8. How long does it take to set up the system?
Our platform is designed to get you up and running quickly. Most restaurants are able to create their menus, set up ordering, and implement tableside QR codes within a day or two. Our support guides make the process smooth.
9. What payment options do you support?
We integrate with popular payment gateways like PayPal, Stripe, Mollie, and support offline payment options too. This allows for flexible and secure online and in-person payments.
10. Can I update my menu easily?
Our online menu creator makes it simple to update menus anytime. There’s no need for reprinting menus – just update it online and changes sync across all menus instantly.
11. Do you offer customer support?
Yes, our dedicated customer support team is available by phone and email to help with any questions about getting started or using our platform. We want to ensure your success.
12. What happens after the free trial?
After the free trial, you can select a monthly subscription plan that fits your needs. We offer flexible, affordable pricing with no long-term contracts. You can cancel anytime.
13. What kind of analytics and reports do you provide?
We offer daily analytics on orders, menu performance, customer data like location and devices used, and email reports. This helps optimize offerings and marketing.
14. Can customers order delivery through the system?
Yes, you can offer delivery and takeout options through our integrated online ordering system. Customers can select delivery, enter addresses, and pay seamlessly right from their phone.
15. Is there a mobile app?
There is no need to download an app! Customers simply scan the QR code which directs them to the online menu and ordering platform from their mobile browser. This makes for easy access.
16. How many menu items can I add?
You have unlimited menu items on our platform. Add as many items, categories, options, and variations as you need to showcase your offerings. Our system can handle it with ease.